The Value of Concept Testing for User Experience Design

My friend, Deborah Edwards Onoro of Lireo Designs, invited me to be a guest blogger on her blog where she posts about web development, user experience, and accessibility. Of course, I was happy to oblige! I wrote an introduction to qualitative concept testing, a method I use quite a bit in my design process. Check… Continue reading The Value of Concept Testing for User Experience Design

Surveys Stink: 7 Mistakes to Avoid a Crappy Survey Experience

For the past six months or so, I’ve been “volunteering” as a survey panelist through SurveyMonkey Contribute.  I’ve used SurveyMonkey quite a bit for my personal and UX related survey needs, so when my account manager explained to me how my audience panel would be sourced, I decided to give it a try myself.  Unlike paid… Continue reading Surveys Stink: 7 Mistakes to Avoid a Crappy Survey Experience