Why Balance is King When Building Great User Experiences

A while back I had the pleasure of sitting down with Geoff McMahen of Outcome Digital to chat about how user-centered design can be damn good for business. And then I forgot to share it. Doh! If you like this episode, be sure to check out the rest of the podcast. Geoff and his crew… Continue reading Why Balance is King When Building Great User Experiences

I’m the new Experience Architect in Residence at Michigan State University

Although I’ll always be a wolverine, my collaborations with the fine folks at Michigan State University’s new Experience Architecture program have taught me that there is more than one Michigan school I can call my own. A new program that just graduated its first class, Experience Architecture is an interdisciplinary program that prepares students to create experiences for people… Continue reading I’m the new Experience Architect in Residence at Michigan State University

Surveys Stink: 7 Mistakes to Avoid a Crappy Survey Experience

For the past six months or so, I’ve been “volunteering” as a survey panelist through SurveyMonkey Contribute.  I’ve used SurveyMonkey quite a bit for my personal and UX related survey needs, so when my account manager explained to me how my audience panel would be sourced, I decided to give it a try myself.  Unlike paid… Continue reading Surveys Stink: 7 Mistakes to Avoid a Crappy Survey Experience

Context is King

A little over two months ago, my husband, my dog, and I arrived in Portland, Oregon. A week later, I was sitting at my desk at Empirical UX, thinking about what to write for Empirical’s Ask the Expert column “advertorial”. Since I was new on the job, I didn’t have much to go on from… Continue reading Context is King

Saying Goodbye

Today begins my last full week as an Experience Architect at Organic and the only word I can think of to describe how I feel is bittersweet. As blessed as I have been with great jobs in my life, this has been the best one yet.  In fact, let me count the ways: Sandy Cumming… Continue reading Saying Goodbye

UX Thursday

I have a confession to make.  Up until last week, I had never attended a conference on user experience.  Or technology for that matter!  In my former life as an educator, I’ve attended my fair share of higher education conferences.  Hell, I’ve even been a speaker at a few!  But in terms of content, higher… Continue reading UX Thursday

Introducing Ladies That UX Detroit

I’m a little late on making this announcement considering I established the group in March of this year, but play along, will ya? Introducing Ladies That UX Detroit a local meetup group for women working (or aspiring to) in the design and user experience field in the metro Detroit area! Several months ago I caught wind… Continue reading Introducing Ladies That UX Detroit

Convincing Clients

Yesterday I led my first client meeting at Organic.  While I’ve been producing client-facing deliverables such as annotated wireframes, user flows, and content matrixes since I began my role in May, this was the first project where I was lead UX and thus, responsible for presenting wireframes to the client. Presenting to clients in general… Continue reading Convincing Clients